Fix inefficient workflows. Automate the work that slows you down.

We improve the process first, then build practical automation around the systems you already use.

Get something back.

Better ways of working should make a real difference.

  • Time back
  • Lower costs
  • Fewer errors
  • Faster turnaround
  • More capacity
Talk to us No sales pitch · just a useful conversation
PeopleProcessDataAI

Examples of systems we can work with

OutlookTeamsSharePointMicrosoft 365ExcelWhatsAppGmailGoogle DriveDropboxSlackZoomSalesforceHubSpotDynamics 365PipedriveLinkedInMailchimpSAPOracleNetSuiteOdooSageXeroQuickBooksStripePayPalWiseCoupaAsanamonday.comNotionTrelloAirtableJiraDocuSignZapierMakePower AutomatePower BIShopifyAmazon

How we work

Find it. Build it. Run it.

01

Find it

Bring us a process that’s causing problems, or let us look at how your team works.

We’ll find the friction, the unnecessary work and the opportunities where automation could make a real difference.

Then we’ll tell you what’s worth fixing.

02

Build it

We build what the process needs.

That might be a workflow, an integration, automation, AI or a tool that fills the gap between the systems you already have.

No unnecessary technology. Just what makes the process work better.

03

Run it

Going live isn’t the end of the job.

We run, monitor and support what we build, and as your business changes, we change it with you.

You get something that keeps working, not something we hand over and walk away from.

Our approach

Before we build anything, we make sure the process makes sense.

  1. Question itWhy does this step exist? Who needs it? Is it still needed?
  2. Delete itIf a step, approval or report adds no value, remove it.
  3. Simplify itFewer steps. Fewer handoffs. Fewer places to enter the same information.
  4. Automate what remainsOnce the process works, we decide what technology should do. Automation comes last, not first.

Where we start

Not another AI solution.

We use AI. We just don’t start with it.

Sometimes AI is the right answer. Sometimes it’s automation, an integration or a better workflow. Sometimes a step just needs to disappear.

We start with the problem, then use the right technology to solve it.

When a decision needs judgement or accountability, people stay in control.

Tap an answer.

Who we are

No account team between you and the people doing the work.

Arrange a discovery chat
Daniel Beare, founder of DDX Consulting

Dan, Co-founder

I get into how the work actually happens, find where the friction is and work out what needs to change. My background is in procurement, process improvement and project delivery. I’m usually the one asking: “Do we actually need this step?”

Also true Two poems published. One of them sits in a time capsule in my hometown.

Dixon Choi, founder of DDX Consulting

Dixon, Co-founder

I take what we find and make it work. I design and build the technology behind our workflows: integrations, automation, infrastructure and AI.

Services

What we do.

The workspace

Meet Tally.

Tally is where you see and control the workflows we build: what is running now, what has already happened, and anything waiting on a decision from you.

Tally dashboard: a verdict line, a runs-per-day chart and a live run table for a sample workspace.
Questions

Do I need to be technical?

No. We handle the technical design and explain clearly where we need a business or risk decision from you.

Will you tell us not to automate something?

Sometimes. We always challenge the process first, because automating unnecessary work just makes the wrong process faster.

If automation is the right solution, we’ll design, build and support it. If part of the process can be removed or simplified first, we’ll do that too.

You’re paying us to find the best solution, not just the biggest build.

Can we start with a pilot?

Absolutely. Take one process, simplify it and build something real around it.

Your team gets to test it. We learn how your business works. And you can see the value before deciding what’s next.

If it works, we build from there.

How quickly will we see results?

Weeks, not quarters. First automation live within weeks of an initial conversation.

Everything is proven against your real work before launch.

Does automation mean taking people out of the process?

No. Good automation removes repetitive work, not judgement.

Where something needs experience, approval or accountability, we keep a person involved.

The workflow does the legwork. Your people make the decisions that matter.

Do you use AI?

Yes. When it makes sense. AI is good at things like reading documents, extracting information, comparing content and dealing with information that doesn’t fit neatly into rules.

We use it where it makes the process better. Not because every workflow needs AI.

Do you replace our existing systems?

Usually not. Most businesses already have systems that do important jobs well.

We focus on the gaps between them: the manual work, workarounds and processes that don’t quite fit.

If something already works, we’d rather connect to it than replace it.

What happens after something goes live?

We can keep running it. We’ll monitor, support and improve the workflows we build as your business changes.

Through Tally, your team can see what’s happening too.

Is our data safe?

Tally uses encrypted connections between your browser and the app, encrypted storage for integration credentials, and role-based workspace permissions. Two-factor sign-in is available, significant actions are logged, and workflows can include approval steps for your team. Our Privacy and Data Policy explains data handling and retention.

The full security answer, in plain English →
Our data and privacy policy →

Does it pay for itself?

That’s the test. An automation that saves one person a day a week covers its own cost quickly. Before we build anything, we put a number on the hours it should hand back.

If a build won’t pay for itself, we say so and suggest something smaller.

Next step

What’s taking too much time?

You don’t need to know the solution. Tell us about a process that’s too manual, too slow or just doesn’t work as well as it should. We’ll start there.

Talk to us No sales pitch · just a useful conversation

Lost to one manual task this year, in a team of ten

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Find it. Build it. Run it.